Effective Date: 01/04/2025
Last Updated: 04/22/2025
The Creators Marketplace (“TCM”, “we”, “our”, or “us”) values your privacy. This Privacy Policy outlines the types of personal data we collect, how we use and protect it, and your rights regarding your information.
1. Information We Collect
We collect the following categories of information:
- Personal Data: Name, email address, billing info, and profile data.
- Usage Data: Interactions with our site or app, pitch tracking, platform analytics.
- Device Data: IP address, browser, operating system, device type.
- Third-Party Integrations: Gmail metadata (if authorized), Stripe for payments, etc.
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Facilitate brand-creator connections
- Personalize user experiences and recommendations
- Track campaign and affiliate performance
- Communicate with you about your account and support inquiries
- Comply with legal and regulatory obligations
We do not sell your personal data.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Analyze user behavior
- Measure ad and campaign performance
You can manage your cookie preferences in your browser settings.
4. Gmail Integration (If Connected)
If you authorize TCM to access your Gmail:
- We may view email headers (subject, to/from, timestamps) strictly to help you track brand communications.
- We do not access or store the body content of your emails.
- Gmail data is not shared or sold.
- We comply with Google’s API Services User Data Policy and Limited Use requirements.
You can revoke access at any time via your Google Account or TCM dashboard.
5. Information Sharing and Disclosure
We may share information with:
- Vetted service providers (e.g., Stripe, AWS) to operate our platform
- Law enforcement or government agencies, if legally required
- New owners, if TCM undergoes a business transfer (merger, acquisition)
We do not share your data with advertisers or unrelated third parties.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to fulfill the purposes outlined in this policy. You can request deletion of your data at any time.
7. Data Security
We use industry-standard security practices including encryption, secure storage, access control, and regular audits to protect your information.
8. Legal Basis for Processing (GDPR)
Our legal bases for processing your data include:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate interests
9. Children’s Privacy
TCM is not intended for use by individuals under the age of 13 (or under 16 in the EU). We do not knowingly collect data from children.
10. International Data Transfers
If you are accessing TCM outside the U.S., your data may be transferred to and processed in the U.S. or other countries with appropriate safeguards in place.
11. Your Rights
You may:
- Access, correct, or delete your data
- Object to or restrict processing
- Withdraw consent at any time
Contact us at privacy@thecreatorsmarketplace.com to exercise your rights.
12. Governing Law
This policy is governed by the laws of the State of [Insert State], without regard to conflict of law principles.